Signed in as:
Signed in as:
Monetary donations, furniture items, and large appliances (i.e. fridges, stoves, washers, dryers and freezers) are eligible for a charitable donation receipt. See below to learn how to request one from our head office.
Please inform us at the time of booking a pickup or drop-off that you would like to receive a charitable donation receipt. Charitable donation receipts are not automatically provided for each donation. All requests must be made prior to the pick up date, as our Team assess the items immediately on the day of pick up. This ensures that the correct items are being assessed for each receipt. We unfortunately cannot provide charitable donation receipts if requested after the pick up date.
Receipts must be requested each time donations are dropped off/scheduled for pick-up, as we do not keep ongoing requests for charitable donation receipts in our system.
Upon your request you will be asked to provide the following information for the tax receipt:
Our Management Team will assess the condition and value of the items once they are brought back to our warehouse. Values reflect the second-hand retail price that the items are sold for in our stores, NOT the original purchase price. If eligible, we will send you a tax receipt by email/mail for the donations received. If the donated items do not meet the eligible criteria, a tax receipt will not be issued to the Donor.
All requests for receipts must go through our Head Office prior to the scheduled pick-up of your donations. Any requests or information provided to the drivers at the time of pick-up, or after the pick-up has occurred, are not guaranteed to be processed. It is not the driver’s responsibility to collect or transmit such information. Requests may be forgotten or misplaced along their route.
If you have any questions regarding charitable donation receipts please do not hesitate to contact our Head Office:
70 Princess St.
Thank you very much for your support!